ONYC Premium Butterscotch Kids Sandals for Girls (Pink)

• Hassle-Free Returns/Exchange : Available within 7 days of delivery. Please allow 5-7 days for the returned product(s) to reach us. 
• Pick-Up Attempts : Two attempts will be made by us to pick-up the products. If unsuccessful, the customer must handover the item back to us. Availability depends on your pin code.

• SELF-SHIPPING FOR RETURNS
  If reverse pick-up is unavailable in the customer's pin code, the customer must courier the product(s) to the following address :

  ONYC WAREHOUSE
  Plot No 2, Killa No 22, Mustil No 24, Near Mohan Ram Mandir, In front of Blinkit Dark Store, Nawada Fatehpur, Sector 86, Gurugram, Haryana 122004

Note : Shipping costs in case of SELF-SHIPPING up to ₹60 will be refunded by the brand

REFUNDS AND TIMELINE

• Prepaid Orders: Refunds are processed within 7 days after receiving the returned product and are credited to the original payment method without any deduction.
• COD Orders: A refund link will be shared by ONYC to provide Bank/UPI details. Refunds are processed manually within 7 days after receiving the returned product.
• Note: COD charges of ₹50 per order are non-refundable, as these are collected from customers at the time of placing the order.

Condition : Items must be returned in the same condition as received. Used or damaged items are not eligible for a refund.

Exclusions :

• Products from BOGO or free-product deals are **not eligible** for returns/exchanges. 
• Used products cannot be returned to maintain hygiene standards.

• Once a product has been exchanged, it is not eligible for return. Please ensure the size, color, or item choice is correct before initiating the exchange.

• Exchanges can only be made once per product, unless the issue is due to a mistake on the brand’s end (e.g., wrong item or defective product). Please double-check your selection before requesting an exchange.

Contact Us :

•  WhatsApp : 8273376777 or [Click Here]
• Instagram : @onyc.in
• Availability : Monday to Saturday, **10 AM – 7 PM**

For full terms, visit our website or click below to place a Return/Exchange Request : [Click Here]